Marketing Industry

Recent Cyber Attacks

  • Data breach at Salesforce. In December 2020, Salesforce was hit by a data breach that exposed the personal information of over 500,000 customers. The breach was caused by a security vulnerability in Salesforce’s Customer Relationship Management (CRM) platform.
  • Ransomware attack on Workday. In November 2021, Workday, a human capital management software company, was hit by a ransomware attack that encrypted its data. The attack forced Workday to temporarily shut down its operations.
  • Phishing attack on Adobe. In October 2021, Adobe, a software company that develops creative and marketing products, was targeted in a phishing attack that allowed the attackers to gain access to employee email accounts. The attackers then used the compromised accounts to send phishing emails to other employees, which led to further data breaches.
  • Data breach at HubSpot. In September 2021, HubSpot, a marketing software company, was hit by a data breach that exposed the personal information of over 400,000 customers. The breach was caused by a security vulnerability in HubSpot’s CRM platform.
  • Ransomware attack on Marketo. In August 2021, Marketo, a marketing automation software company, was hit by a ransomware attack that encrypted its data. The attack forced Marketo to temporarily shut down its operations.
  • Data breach at Constant Contact. In July 2021, Constant Contact, a email marketing software company, was hit by a data breach that exposed the personal information of over 200,000 customers. The breach was caused by a security vulnerability in Constant Contact’s website.
  • Data breaches: The marketing industry handles a lot of sensitive data, including customerPII, financial information, and intellectual property. This data is a valuable target for cybercriminals, who can sell it on the dark web or use it to commit identity theft or fraud.
  • Ransomware attacks: Ransomware is a type of malware that encrypts a victim’s files and demands a ransom payment in order to decrypt them. The marketing industry is a prime target for ransomware attacks because they often have sensitive data that they cannot afford to lose.
  • Phishing attacks: Phishing is a type of social engineering attack that involves sending emails or text messages that appear to be from a legitimate source. The emails or text messages often contain a link that, when clicked, installs malware on the victim’s computer. The marketing industry is a prime target for phishing attacks because they often have employees who are not familiar with cybersecurity best practices.
  • Data exfiltration: Cybercriminals may attempt to exfiltrate data from marketing companies’ systems. This data can be used for a variety of purposes, such as identity theft, fraud, or intellectual property theft.
  • Supply chain attacks: Cybercriminals may target the vendors or suppliers of a marketing company in order to gain access to the marketing company’s systems. This is known as a supply chain attack.
  • Social media attacks: Cybercriminals may use social media platforms to target marketing companies and their employees. This can be done by creating fake profiles, spreading misinformation, or hacking into accounts.
  • Data privacy regulations: The marketing industry is subject to a number of data privacy regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These regulations can be complex and expensive to comply with, but they are important for protecting customer data.
  • The Payment Card Industry Data Security Standards (PCI DSS). The PCI DSS is a set of security standards for organizations that process, store, or transmit payment card data. It applies to all organizations that accept, process, store, or transmit payment card information, regardless of their size or industry. The PCI DSS requires organizations to implement a number of security measures to protect payment card data.
  • The General Data Protection Regulation (GDPR). The GDPR is a European Union regulation that applies to all organizations that process the personal data of individuals located in the European Union. The GDPR requires organizations to implement a number of security measures to protect personal data.

Problem

The Marketing Agency decentralized workforce led to an increased surface area for potential cyberattacks. The lack of secure connections, personal device use for work, and diverse network environments presented serious security risks.

Solution

We developed a comprehensive, flexible cybersecurity solution for their unique needs:

  1. Assessing the risk landscape: We conducted a comprehensive risk assessment to identify potential vulnerabilities associated with devices and applications involved in the business identifying the sensitive data that needed protection.

  2. Endpoint Security: To combat the threat posed by personal devices, we introduced robust endpoint security on all devices and tuned the security alerts.

  3. Strengthen Access Control: We enforced MFA for access to all company assets to ensure every login and every data access request was authenticated and authorized.

  4. Data Loss Prevention (DLP): We employed DLP strategies to monitor and control data movement, preventing any unauthorized data transfers

Result

The Marketing Agency saw a significant reduction in security incidents and phishing attempts. They also experienced improved secure data handling and enhanced staff awareness about potential threats.