Terms of Service

By accessing or using the Careful Security website (carefulsecurity.com) or any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all visitors, users, and clients of Careful Security. We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.

Careful Security provides cybersecurity consulting, compliance, and audit readiness services, including but not limited to:

- SOC 2 Type I and Type II audit preparation and support - ISO 27001 certification readiness - HIPAA compliance consulting - PCI DSS gap assessments and remediation - ISO 42001 (AI Governance) readiness - Virtual CISO (vCISO) services - Penetration testing coordination - Security awareness training - Ongoing managed security programs

Specific services, deliverables, timelines, and fees are governed by individual engagement agreements or statements of work ("SOW") entered into between Careful Security and each client.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

- Use the site in any way that violates applicable local, national, or international laws or regulations - Transmit any unsolicited or unauthorized advertising or promotional material - Attempt to gain unauthorized access to any part of the website or its related systems - Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website - Use automated tools to scrape, crawl, or harvest data from this website without our written consent

We reserve the right to terminate access to the website for any user who violates these Terms.

All content on this website — including text, graphics, logos, images, blog posts, frameworks, methodologies, and software — is the property of Careful Security or its content suppliers and is protected by applicable intellectual property laws.

You may view, download, and print content from this website for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our prior written permission.

The Careful Security name, logo, and all related marks are trademarks of Careful Security. Nothing on this site grants you any license to use our trademarks.

When you engage Careful Security for services, the specific terms of that engagement — including scope, fees, deliverables, timelines, and confidentiality obligations — are governed by a separate written agreement or SOW.

In the absence of a separate agreement, both parties agree to keep confidential any non-public information shared during the engagement. Careful Security will not disclose client information to third parties except as required by law or with your explicit consent.

Our standard engagement terms include a mutual non-disclosure agreement (MNDA) that we are happy to execute prior to any substantive discussions.

No guarantee of specific outcomes: While we have a strong track record (including a 100% first-time audit pass rate for clients who follow our program), we cannot guarantee that any specific audit, certification, or compliance outcome will be achieved. Results depend on factors including client cooperation, auditor decisions, and scope of engagement.

Website provided "as is": This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Limitation of liability: To the fullest extent permitted by law, Careful Security shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim in the three months preceding the claim.

Our website may contain links to third-party websites or services (e.g., Calendly for scheduling, LinkedIn, partner tools). These links are provided for your convenience only.

Careful Security has no control over the content, privacy policies, or practices of third-party sites and assumes no responsibility for them. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Payment terms for Careful Security engagements are specified in individual SOWs or engagement agreements. General terms include:

- Invoices are due within 30 days of issuance unless otherwise agreed - Late payments may be subject to a 1.5% monthly interest charge - We reserve the right to pause or terminate services for accounts more than 60 days past due - All fees are in USD unless otherwise specified - Refund eligibility is governed by the specific terms of your engagement agreement

Our money-back guarantee (where applicable) is subject to the conditions outlined in your specific engagement agreement.

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of our services shall first be subject to good-faith negotiation between the parties. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Los Angeles County, California, under the rules of the American Arbitration Association (AAA).

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

You agree to indemnify, defend, and hold harmless Careful Security, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

- Your access to or use of our website or services - Your violation of these Terms - Your violation of any third-party rights - Any content you submit through our website or forms

We reserve the right to modify these Terms at any time. We will post the updated Terms on this page with a revised "Last Updated" date. For material changes, we may also notify active clients by email.

Your continued use of our website or services after any changes constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, please discontinue use of our website and contact us to discuss your active engagements.

If you have questions about these Terms of Service, please contact us:

Careful Security Burbank, CA Email: icare@carefulsecurity.com Phone: 818-533-1402 Website: carefulsecurity.com